A thriving multimedia company based in the heart of Torfaen !

code of conduct


  • When you are on a job, you are representing Paintbox Media Group and we expect you to act appropriately. 
  • We do not take an upfront or booking fee, we only require 10% commission on each paid job. This means if you don't get paid, neither do we.
  • Payment is made via BACS directly into your bank account. 
  • Occasionally payment is made on the day, if this happens then you will be invoiced for the commission and it is expected to be paid within 10 days. 
  • Actors, SA's, models and dancers need to keep us up to date with any changes in appearance and up date their headshots at least once a year. 
  • You are employed through Paintbox Media Group on a self-employed contractor basis, therefore you are responsible for paying your own tax and NI. 
  • All contactors and artists booked through Paintbox Media Group must have a current DBS or basic disclosure. 
  • Make sure you keep us informed if your contact details change. We can't book you if we can't contact you.
  • We are non-exclusive so you may be with other agencies however, any jobs booked through us renders you exclusive to us for that project/ client for a minimum of 12 months after the last booking. 
  • Some jobs are posted here, on the website and some are posted publically on our Facebook page. Be sure to only agree to a job if you are able to fully commit to the project. 
  • You will always be told the rate of pay when we send you an availability check.


  • The amount of work you will be offered through Paintbox Media Group varies depending on the contracts we have available at the time. 
  • If for any reason you are unable to attend a job you are expected to call (not text or email) us immediately so that cover can be arranged.
  • Always allow plenty of time to get to your venue/ location. Check the routes in advance, don't rely on Satnav and make sure you know vwhere to park.
  • If it looks like you are going to be late please contact either the client or us immediately so that people are aware of the situation. 
  • Always sign in and out of a job so you get paid and check the amount you're signing for before you leave. 
  • No visitors are to accompany you to any job with exception of performers within a public enviroment. 
  • Neither Paintbox Media Group nor the client can be held responsible for any loss or damage of equipment or personal property.
  • Any equipment provided by you is expected to be insured and have a current PAT certificate. 


  • The only contractors who can post what and where they are prior or during a job are those performing within a public enviroment. 
  • It is a serious offence to post any information regarding filming work or any details that you may be privvy to that are regarded confidential. This includes the name of the production, photos of you in costume, script and story lines.